Shipping policy

Rohner Shipping Policy


Rohner uses two standard crating designs to consolidate and protect finished product during transport.
Crating sizes include the following and will be selected by Rohner to best protect the finished product:
8 ft. Vertical Crate:
  • Dimensions: 43”W x 51”L x 101”H
  • Max crate weight: 2,500 lbs.
  • Ideal for booth panels, structure, fixtures and assembly components
  • FTL and LTL dry van shipping only.
10 ft. (or 12 ft.) Horizontal Crate:
  • Dimensions: 40”W x 123”(147”)L x 60”H
  • Max crate weight: 4,000 lbs.
  • Ideal for structure, panels, doors and components longer than 8 ft. and less than 12 ft.
Custom crating:
  • Available as needed for product doors, structure, fans, lights and oversize components
UNLESS COORDINATED BEFORE PO ISSUANCE: Rohner requires all finished goods to be
shipped from Rohner in a standard 110”H x 102”W dry van with full length doors for all FTL and LTL
shipping. Flatbed shipping can only be accommodated at the time of the order.
Rohner shipping options:
Shipping requirements will be coordinated per contract and/or customer PO. All shipping will be FOB
factory or warehouse** with the following options for payment:
  • Pre-pay and add: Rohner coordinates the best rate and arranges shipping for customer
  • Customer coordinated
**Title and risk of loss pass to Buyer FOB factory or warehouse.
Rohner shipping schedule:
Estimated shipping date will be provided (7) days after signed approvals and approvals progress payment
have been received (if applicable). Estimated ship date is considered to be confirmed by the customer (5)
business days after provided to customer.
Rohner customer will be provided a courtesy reminder of shipment (7) days prior to the order shipping.
If the customer is coordinating shipping, shipping specs – including number of crates, sizes and weights –
will be provided (2) days before the ship date.
Delayed shipping penalties:
Rohner offers a (5) business day grace period after the scheduled Rohner ship date to accommodate weather delays, mechanical equipment breakdowns and customer coordination.

After the grace period, Rohner can offer a per-piece storage option (local warehouse space) that will be billed at the following rate:
  • 8 ft. Vertical Crate $20/day
  • 10 ft. Horizontal Crate $30/day
  • 12 ft. Horizontal Crate $35/day
  • Custom/Oversize Crate $50/day
Alternative short- and long-term storage options include carrier shipping storage – typically $200 per day
per trailer – and consolidated warehouse storage. Contact Rohner if you need assistance with short or long term storage options.